For clinics, hospitals & labs

Your waiting room,
answered before it fills.

VitalQueue publishes your front desk’s own board, so patients check the queue instead of calling it — and arrive when you can actually see them.

4 facilities publishing across 3 districts · $50/month, everything included

  • “How long is the wait?”

    Asked on the phone all morning

  • A full waiting room

    Because nobody could check first

  • Peaks you can't see

    Until the corridor is already full

One subscription

Five surfaces, one front desk.

No tiers and no add-ons. Every facility on VitalQueue gets all of it from the first day.

  • Queue board

    Now-serving, waiting counts and per-service status. One screen reception keeps current.

    Runs on any browser — front desk, TV, tablet.

  • Reception desk

    Call next, hold, skip and reopen a counter. Every action stamps the public board.

    Roles for receptionists, data updaters and admins.

  • Bookings

    Publish slots per service and take reservations without a patient account.

    Each booking gets a reference you can search.

  • SMS reminders

    Nudge a patient as their number approaches or a booked slot nears.

    Fewer no-shows, emptier corridors.

  • Analytics

    Hour-of-day demand, district benchmarks and a freshness score for your board.

    See the peak before you staff for it.

Getting live

On the board by this afternoon.

  1. 01~10 min

    Claim your facility

    Name, district, services and opening hours. Ten minutes with no IT involved.

  2. 02~15 min

    Set up counters & staff

    Add the services you run, how many counters each has, and who mans them.

  3. 03Same day

    Go live on the board

    Reception starts calling tickets. Your queue appears in patient search the same minute.

Already listed by someone on your team? Sign in to the staff portal.

For facilities

One plan. Every line item included.

Queue board, bookings, SMS, reception, and analytics — one monthly subscription for your whole front desk.

VitalQueue

Facility plan · Kigali, Rwanda

  • Live queue board & now-servingincl.
  • Open / limited / closed statusincl.
  • Patient search listing & profileincl.
  • Booking slots & confirmationsincl.
  • SMS patient remindersincl.
  • Reception desk & queue controlsincl.
  • Multi-staff roles & permissionsincl.
  • Hour-of-day query heatmapincl.
  • District benchmark comparisonincl.
  • Data freshness & analytics historyincl.

Total, per month$50

List your facility

Hospital group? Talk to us

No tiers to decode

Every facility gets every feature. There is no plan above this one to upgrade to.

Cancel from the dashboard

Pause or cancel in-app whenever you like — your listing simply stops updating.

Patients never pay

Search, compare, and booking stay free for the person standing in the queue.

Running more than one site?

Group billing and a shared reception view for hospital networks.

Talk to us

Ready when you are

Put your queue where patients are already looking.

Listing takes an afternoon. Patients see your board the minute reception starts calling tickets.